Home Service Contract

When something breaks, life shouldn’t.

Your home has a way of picking the worst possible time to need a repair. The furnace quits in February. The water heater gives up. The refrigerator stops cooling. A Fenix Protect Home Service Contract helps cover the cost of repairs or replacement for covered home systems and appliances when they fail from normal wear and use.

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You know your number before you need it.

The repair can be a surprise. The cost doesn’t have to be.

A major home repair can cost hundreds or even thousands of dollars. With Fenix Protect, your deductible will be $100 or less on covered repairs, depending on your plan. That’s the number you already know.

When something covered breaks, you pay your deductible and we handle the covered repair or replacement according to your contract. No guessing what the repair might cost. No waiting until something breaks to figure out what you’re covered for.


What does a Home Service Contract cover?

Your plan can help protect some of the systems and appliances you rely on every day.

Home Systems
Central heating systems
Central air conditioning
Accessible ductwork
Plumbing
Electrical systems
Water heaters
Sump pumps
Kitchen Appliances
Refrigerator
Dishwasher
Food waste disposer
Range, oven & cooktop
Trash compactor
Built‑in microwave
Optional Coverage
Clothes washer & dryer
Pool & spa equipment
Additional refrigerator/freezer
Garage door opener
Central vacuum
Water well pump

Coverage, limits and available options vary by plan. See your contract for complete details.


Your home doesn’t care about your budget.

Neither do repair bills. A dead water heater can mean an unexpected expense. A failed air conditioner can turn into a very uncomfortable week. A broken appliance can throw your whole routine off.

Fenix Protect gives you a straightforward way to prepare for covered breakdowns before they happen. You pay the number you already knew — we help take care of the bigger covered repair.


When something breaks, here’s what happens.

We don’t make you figure it out alone.

1

Something stops working.

You notice a problem with a covered system or appliance.

2

Contact Claims.

Let us know about the failure and provide the information needed to start your claim.

3

We help arrange service.

Claims works with service providers to evaluate the problem and determine whether the repair is covered.

4

The covered repair gets handled.

If the failure is covered, we’ll provide for the authorized repair or replacement per your contract’s terms and limits.

Simple enough. That’s the point.


It’s not homeowners insurance.
It’s something different.

Homeowners insurance and a Home Service Contract do different jobs.

Homeowners insurance

Generally protects against covered events such as fire, theft and certain types of damage.

A Home Service Contract

Helps cover eligible home systems and appliances when they experience covered operational failures.

Insurance helps when your home is damaged. Fenix helps when something in your home breaks.


No home inspection required to get started.

You don’t need a home inspection to enroll. Covered items do need to meet the requirements of your contract, including being properly installed and in good working condition when you apply.

And coverage isn’t intended for problems that already existed before your contract began. The goal is simple: get protected before the problems happen.

Things break. Life shouldn’t.

You probably don’t know when your water heater will quit, when your furnace will stop working, or what your next major repair will cost. A Fenix Protect Home Service Contract gives you a known deductible and protection for covered systems and appliances, so you’re better prepared when something stops working.

Ready to know your number?

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