Vehicle Service Contract

Things break. Life shouldn’t.

The transmission won’t care that you have somewhere to be. Neither will the check-engine light. Or whatever that noise turns out to be. A Fenix Protect Vehicle Service Contract helps protect you from unexpected covered repair costs on covered components after your manufacturer’s warranty ends.

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You know your number before you need it.

A repair can be expensive. Your part of it doesn’t have to be.

Vehicle Service Contract | Fenix Protect

A major vehicle repair can cost thousands of dollars. With Fenix Protect, your deductible will be $100 or less on covered repairs, depending on your plan. That’s the number you already know.

When something covered breaks, you pay your deductible and Fenix Protect helps handle the covered repair according to the terms of your contract.

No guessing. No waiting until the repair happens to find out what your plan does.


What does a Vehicle Service Contract cover?

Coverage depends on the plan you choose. Fenix Protect offers several levels of protection for new and used vehicles, from comprehensive coverage to plans focused on major powertrain components.

Engine
Transmission
Transfer case
Drive axle
Cooling system
Fuel system
Electrical components
Air conditioning
Steering
Suspension

And other covered components, depending on your plan. Your exact coverage, exclusions and limits are listed in your Vehicle Service Contract.


Choose the level of coverage that fits your vehicle.

Triple Diamond
Our highest level of exclusionary coverage for eligible newer vehicles.
Double Diamond
Comprehensive coverage for eligible new and used vehicles.
Diamond
Enhanced coverage with a broader list of covered components.
Emerald
Enhanced powertrain coverage for eligible used vehicles.
Ruby
Coverage for standard powertrain components.
Sapphire
Basic powertrain coverage for eligible used vehicles.

Eligibility and coverage vary by vehicle age, mileage and plan. We’ll help you compare your options before you choose.


New car. Used car. More miles.

Vehicle Service Contract Coverage

Your vehicle doesn’t have to be brand new to deserve protection. Fenix Protect offers Vehicle Service Contracts for a wide range of vehicles and mileage levels.

New vehicles
Used vehicles
Higher‑mileage vehicles
Nearing warranty end

The right plan depends on your vehicle, its mileage and the level of coverage you want. We’ll help you find the one that makes sense.


When your vehicle breaks down, you have enough to deal with.

You shouldn’t also have to figure out what happens next.

1

Diagnosis

The process starts with a diagnosis from a repair facility — any licensed shop can contact Claims.

2

Shop contacts Claims

The repair shop contacts Claims directly once the diagnosis is in.

3

Reviewed before repair

The claim is reviewed before an authorized repair takes place — we sort it out before the repair, not after.

4

Your contract explains it

Complete claims process, coverage requirements and exclusions are in your contract.


Roadside assistance is included.

A breakdown is inconvenient enough. That’s why Vehicle Service Contracts include roadside assistance benefits to help when you need them.

Towing
Jump starts
Flat tire changes
Lockout assistance
Vehicle fluid delivery
Concierge services

So your protection doesn’t stop at the repair shop.


Vehicle protection is different from car insurance.

They’re designed to handle different things.

Car insurance

Generally covers damage resulting from events such as accidents, weather or theft, depending on your policy.

A Vehicle Service Contract

Helps cover eligible mechanical and electrical failures according to the terms of your contract.

Insurance protects your car from what happens to it. Vehicle Service Contract protects you from what happens inside it.


Know what you’re getting before you need it.

We don’t think you should have to decode a contract to understand your options. Fenix Protect will help you compare available plans, understand the differences in coverage and choose an option that fits your vehicle and budget.

What Does a Vehicle Service Contract Cover?

We’ll explain:

What’s covered
What’s not covered
Your deductible
Plan limits
Eligibility requirements
Claims process

Here’s what’s covered. Here’s what isn’t. Here’s the number.
That’s how it should work.

Don’t wait for the noise to get expensive.

Your car will eventually need a repair. The question is whether you’ll be prepared for the bill. With a Fenix Protect Vehicle Service Contract, your deductible will be $100 or less on covered repairs, depending on your plan. You know the number — now you can get back to driving.

Ready to know your number?

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